• Onboarding and Consultation
  • Initial Assessment: We begin by understanding your goals, existing processes, and technical environment.
  • Roadmap Design: Our team works with you to define a clear, step-by-step plan for adopting XR at scale.
• Platform Setup and Configuration
  • Technical Installation: We handle the deployment of Passerelle in your environment, ensuring a seamless connection to your existing systems.
  • Hardware Integration: From wearables to VR headsets, we help configure and test devices so your team can start using them immediately.
• Training and Knowledge Transfer
  • Hands-On Training: We offer guided sessions and detailed tutorials to ensure your staff is fully equipped to use Passerelle’s features.
  • Best Practices: Learn effective XR use cases and strategies directly from our experts, helping you maximize the platform’s potential.
• Custom App Deployment
  • Content Management: Our specialists assist in organizing and hosting your XR apps in Passerelle’s library, ready for secure distribution.
  • Security & Permissions: We help set up user groups, roles, and permissions so only authorized personnel can access specific apps.
• Ongoing Support and Optimization
  • Continuous Monitoring: We track system performance, user engagement, and device usage to identify areas for improvement.
  • Regular Updates and Upgrades: As XR technology evolves, we ensure Passerelle remains compatible with new devices and industry standards.
  • Troubleshooting & Helpdesk: Our support team is on hand to resolve technical issues and provide assistance whenever you need it.

Through each stage of your digital journey, Supportsquare’s Passerelle combines expert services—onboarding, configuration, training, and ongoing support—so you can fully realize the benefits of XR across your organization.